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Frequently-asked questions (FAQ) for students
Logging in to ICON
Which web browsers work best with ICON?
How do I get into ICON?
Why can't I log in to ICON?
When I try to log in, I get an Active X prompt. (Windows)
When I try to log in, RealPlayer wants to download an upgrade. (Windows)
When I try to log in, I hear a beep or other sound. What is that?
Finding your ICON course
Why isn't my ICON course listed?
How do I get rid of old ICON course listings on my MyHome page?
Email
Where do I look for my ICON email messages?
Does ICON keep a record of the email messages I send?
Why should I set up an ICON email signature?
Content
Why can't I open/download Content files?
Discussions
How can I include an image in a Discussion message?
How can I post a link to a website in a discussion message?
Dropbox
Why can't I download assignment files from the Dropbox?
Why can't I submit my assignment file to the Dropbox?
I submitted my assignment to the Dropbox, but the instructor can't download it. Why not?
Quizzes
I am taking a quiz, and ICON won't let me see the next question.
Why should I bother to save my quiz answers? Doesn't ICON save them automatically?
How can I find my quiz results?
I know my answers are correct. Why is my quiz score so low?
Personal homepages
Why can't people see my Personal Homepage in ICON?
Can I use another website (e.g., Facebook, MySpace, Virb, etc.) as my Personal Homepage in ICON?
Miscelleneous
Can I get an ICON site for a University student organization?
Instead of an HTML editor, I see a scratch pad. What is wrong?