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Email tool

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What is Possible with ICON’s Email Tool?

  • Send email to anyone with an email account, regardless whether or not they have an ICON course.
  • Select one or more recipient names from an address list.
  • Send email to course sections (if your course is mapped) or to groups created with the Classlist tool's Manage Groups function.

Note: due to a bug in ICON, selecting a group or section of a course may cause ICON to time out. A workaround is to use the Classlist tool to email groups or use the Dropbox tool to email groups or sections.

  • Receive ICON mail in your regular email account (ICON email is outgoing only). Go to ISIS to re-route messaages from the default University alias (e.g., jdoe@uiowa.edu).
  • Keep a record of sent messages by setting ICON to mail a copy of sent messages to your regular email account.
  • Send mail to up to 30-50 recipients at a time (depending on the address length). For more recipients, use the Classlist tool instead of the Email tool.
  • Add an Email signature to all your messages.
23 August 2007
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Receiving & Re-Routing Messages

ICON email is outgoing only, so you and your students will receive messages in your regular email accounts. To receive email someplace other than your Iowa account (which has the form john-doe@uiowa.edu), you must re-route your mail from within ISIS.

  1. Go to http://isis.uiowa.edu
  2. Log in.
  3. Click My Uiowa (top). Click My Email.
14 March 2007
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Sending Email Messages to Individuals, Groups, or Sections

To keep a record of all messages you send:

  1. Click Email in the upper-left NavBar.
  2. Click Settings.
  3. Under Email Options, click the box for Send a copy of each outgoing message to yourhawkid@uiowa.edu.

To send a message to students in your ICON course or to anyone with an email account, regardless whether or not he or she has an ICON course:

  1. From within your ICON course, click Email in the NavBar.
  2. Click Compose if necessary.
  3. Type the repients' names in the To: field OR click Address Book.
  4. If you type the names, be sure to separate them with a semi-colon (;), not with a comma(,). If you click Address Book, select the recipients (clicking the box beside To Cc Bcc selects all); or use the Filter by: dropdown menu to select a particular course, group, or section.
    • Some courses may not show up in the Address Book. If you don't see your course, click Edit Course on the homepage Course Tools widget (this link is also in the lower-right Navbar). Then check Show Address Book box and click Save.
    • Bug Alert: Due to a (we hope temporary) bug in the new version of ICON, you can filter the list to show one course, but filtering by groups or sections may time out. As a workaround, you can use the Classlist tool to email groups or use the Dropbox tool to email groups and sections.
  5. Click bcc (blind carbon copy prevents recipients from seeing who else received the message, in compliance with FERPA regulations). In a few seconds, the selected name(s) will appear in the Bcc field.
  6. Click Add Recipients. The Address Book window will close, and you will see your Compose screen, with the recipient names in the Bcc box. (You can leave the To: textbox blank.)
  7. Enter a subject.
  8. Type your message. 
  9. To attach a file, click Browse, locate the file on your computer and click Open.  Then click Attach File.
  10. Click Send.

To send a message to more than 30 recipients:

Because none of the address fields (To:, cc:, or bcc:) will hold more than 4100 characters, we recommend emailing to no more than 50 students at a time (and sometimes fewer, depending on the length of the addresses). Unfortunately, you can’t set the Email tool to do show 50 users per page. A workaround is to use the Classlist tool instead of the Email tool. Just click the Classlist link on your course homepage, change the paging to 50 users per page, and then click Email everyone on this page. Repeat for each page of recipients.

To ensure that recipients can identify the sender:

To modify your email signature:

  1. Click Email in the upper-left NavBar.
  2. Click Settings.
  3. In the Email Signature textbox, type your HawkID and contact information.
  4. Click Save.

You may wish to remind your students modify their email signatures to include their HawkID's. ICON does not add this information to email messages automatically. Instructions are included in the ICON online documentaion for students.

28 August 2007
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Known issues with the ICON Email tool

ICON can problems sending email to more than 30-50 students at one time. For larger numbers of recipients, a good workaround is to use the Classlist tool instead of the Email tool. Just click the Classlist link on your course homepage, change the paging to 50 users per page, and then click Email everyone on this page.

26 July 2007

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